Google Workspace FAQ
Five areas set Google Workspace apart, which is why research firm Radicati named Google Workspace the leader in cloud business email. A summary of the report can be found in the related resources.
A cloud pioneer:Google is recognized as a trusted name and an industry leader in reliable cloud infrastructure.
Built for the cloud:Google Workspace was designed as an entirely cloud-based service from the ground up, so IT departments don't need to spend time and money maintaining any desktop components.
A complete package:The suite includes file storage and sharing with Google Drive, real-time collaboration with Google Docs, video meetings with Hangouts and professional email with Gmail, all for one single price.
Consistency and comfort:Google Apps users enjoy the same experience across different devices, operating systems and browsers, and many employees already use Google products at home.
Offline support:Gmail, Calendar and Google Docs let users view, edit and create content when they're not on the Internet, syncing automatically when they reconnect.
Similar to G Suite, all Google Workspace plans provide a custom email for your business and include collaboration tools like Gmail, Calendar, Meet, Chat, Drive, Docs, Sheets, Slides, Forms, Sites and more. For additional details, visit our plans and pricing page.
With Google Workspace, you'll receive a number of additional business-grade services not included with Google’s free consumer apps. These services include: custom business email @yourcompany, more cloud storage across Gmail and Drive, longer group video meetings with interactive features like polls and recordings, security and administrative controls options like two-step authentication and SSO, business-grade support and more.
No. When you sign up for Google Workspace, you’ll gain access to a set of integrated apps that work together seamlessly. For instance, you can receive a message in Gmail and instantly convert it into a Calendar event. When you make a comment in Docs, Sheets or Slides, collaborators automatically receive email alerts. With a single click, you can join a video meeting in Meet from your inbox or calendar. Using these tools together improves productivity and gives your business the most value. However, you are welcome to purchase Google Workspace and only use the services of your choice.
Yes. Gmail offline lets you read, reply, delete and search your Gmail messages when you’re not connected to the Internet. You can also view and edit documents stored in Drive when offline so that you can be productive from anywhere.
We've found that many of our customers are able to eliminate their existing productivity suites and rely exclusively on Google Docs, Sheets and Slides. Docs, Sheets and Slides are productivity tools that let you create different kinds of files, including text documents, spreadsheets and presentations. You can work on them in real time with other people and store them online in Google Drive. They’re included with Google Apps and work on any device. Unlike with traditional desktop applications, there’s no software to install. They’re compatible with files made in other programs, such as Microsoft Office.
Google Workspace now offers various plans tailored to help find the right fit for you. In addition to Gmail for personal use (at no cost), Google Workspace offers Gmail Workspace Individual and Workspace Business accounts at a low cost, and includes upgrades such as increased storage, custom email addresses or professional email layouts to help individuals, teams and businesses stay on top of everything. Learn more here.
Yes. A user can have multiple email addresses by creating email aliases such as support@yourcompany. You can add up to 30 email aliases for each user.
Yes. Google Workspace migration tools are available for importing your old emails from legacy environments, such as Microsoft®, IBM® Notes® and other email systems. For more information on the tools available for data migrations into Google Workspace, see Migrate your organisation’s data to Google Workspace .